Privacy Policy

1. Introduction

Xlabs7 LLC ("we," "us," or "our") operates StockGenie (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using StockGenie, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide when using our Service, including:

• Name and email address (for account registration)
• Username and password
• Payment information (processed securely through third-party payment processors)
• Communication preferences

2.2 Usage Data

We automatically collect certain information when you use our Service:

• Device information (browser type, operating system, device type)
• Log data (IP address, access times, pages viewed)
• Watchlist symbols and alert rules you create
• Trading activity and positions (if using paper trading or automated trading features)
• AI assistant interactions and queries

2.3 Market Data

Your watchlists, stock symbols monitored, and alert preferences are stored to provide our Service. We do not share your specific trading strategies or watchlists with third parties.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve StockGenie features
• Account Management: To create and manage your account
• Alerts & Notifications: To send real-time market alerts based on your watchlist rules
• AI Analysis: To process your stock analysis requests and provide AI-powered insights
• Customer Support: To respond to your inquiries and support requests
• Security: To detect, prevent, and address technical issues and fraud
• Analytics: To understand usage patterns and improve our Service (aggregated, anonymized data only)
• Communication: To send service updates, security alerts, and promotional messages (with your consent)

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service:

• Payment Processors: To process subscription payments securely
• Cloud Hosting Providers: To store and manage data with enterprise-grade security
• AI Service Providers: For AI-powered analysis and assistant features
• Market Data Providers: To fetch real-time stock market data
• Analytics Providers: To understand usage patterns (anonymized data only)

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or the public.

5. Data Security

We implement industry-leading security measures to protect your information:

• Encryption: Bank-level encryption for data at rest and in transit
• Authentication: Industry-standard authentication with secure password hashing
• Access Controls: Role-based access controls and principle of least privilege
• Monitoring: Regular security audits and intrusion detection systems
• No Brokerage Credentials: We never store your brokerage account credentials

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and comply with legal obligations:

• Account Data: Retained while your account is active and for 90 days after account deletion
• Alert History: Automatically deleted after 7 days (configurable per tier)
• Trading History: Retained for 7 years to comply with financial regulations
• AI Conversations: Retained for 30 days to improve service quality

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing emails (service-related emails may still be sent)
• Data Portability: Request your data in a machine-readable format
• Restriction: Request restriction of processing under certain conditions

To exercise these rights, please contact us at info@xlabs7.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for authentication and basic functionality
• Performance Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling essential cookies may impact Service functionality.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: